Privacy Policy

Privacy Policy for FITBody Pilates ™ Reformer Studio

Effective Date: 01/01/2026
Last Updated: 01/01/2026

1. Information We Collect

We collect information you provide directly to us when you register for classes, purchase memberships, or communicate with us.

Identifiers: Name, email address, phone number, and physical address.
Health & Fitness Data: Information on injuries, medical conditions, and fitness goals to ensure your safety during sessions.
Financial Information: Credit card and billing details. These are typically processed by secure third parties; we do not store full card numbers.
Usage Data: Class attendance history, booking preferences, and website interaction data (e.g., IP address and cookies).

2. How We Use Your Information

We use your data to provide a safe and personalized experience:

Service Delivery: Managing bookings, processing payments, and tracking your progress.
Communication: Sending class reminders, schedule changes, and studio updates.
Marketing: Providing newsletters or promotions if you have opted in.
Safety & Compliance: Complying with legal obligations and maintaining a safe environment.

3. Sharing Your Information

We do not sell your personal data. We only share information with:

Service Providers: Trusted partners like Mindbody, Stripe, or Walla that help us run the studio.
Legal Requirements: If required by law, subpoena, or to protect the safety of our clients and staff.
Mobile Privacy: Mobile opt-in data (e.g., phone numbers for SMS) will not be shared with third parties for marketing purposes.

4. Data Security & Retention

We implement administrative and technical safeguards (like SSL encryption) to protect your data. We retain your information only as long as necessary to provide services or meet legal and tax requirements.

5. Your Rights & Choices

Depending on your location (e.g., if you are under CCPA or GDPR), you may have the right to:

Access/Correct: Request a copy of your data or update inaccurate info.
Delete: Request that we erase your personal information, subject to legal exceptions.
Opt-Out: Unsubscribe from marketing emails using the "unsubscribe" link provided.

6. Contact Us

For any questions regarding this policy, please contact us at:
FITBody Pilates ™ Reformer Studio / veronicagreid@gmail.com